Toyota Culture: The Heart and Soul of the Toyota Way
Goes behind the scenes to reveal the four key management principles for organizational excellence--Philosophy, People, Problem Solving, and Process--that have become the cornerstone of Toyota's successful business model and reveals how Toyota maintains a culture that insures consistent innovation, growth, profitability, and mutual prosperity.The time needed to answer and aclosea the call also went down reducing the demand on the service center which went from ... Two other teams were put together as part of the central administration group to address the needs highlighted.
| Title | : | Toyota Culture: The Heart and Soul of the Toyota Way |
| Author | : | Jeffrey K. Liker, Michael Hoseus, Center for Quality People and Organizations |
| Publisher | : | McGraw Hill Professional - 2008 |
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