ITIL kompakt und verständlich

ITIL kompakt und verständlich

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effizientes IT-Service-Management - den Standard fA¼r IT-Prozesse kennenlernen, verstehen und erfolgreich in der Praxis ... Praxis ( ITIL Practkaoner ) a€c Incident Management Problem Management Configuration Mgmt. a€c Change Management anbsp;...


Title:ITIL kompakt und verständlich
Author: Alfred Olbrich
Publisher:Springer-Verlag - 2006
ISBN-13:

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