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A¬úberblick A¼ber die ITIL-V3-Prozess-Struktur Der neuen Version 3 der IT Infrastructure Library wurde ein umfassendes ... P - Problem Management P - Access Management P - Operation Activities FCT - Service Desk FCT - Technical Mgmt. FCTanbsp;...

Author: ISACA
Publisher:Symposion Publishing GmbH - 2011

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